Brains Behaving Badly: Managing Challenging Behaviors in the Workplace
Recognizing patterns before they become problems.
Practical, research-grounded approaches rooted in applied neurobiology
About the Course
Understand the neuro-logic of behaviors. This research-based course explores how applied neurobiology can transform how professionals perceive and navigate challenging behaviors, whether they arise with clients, consumers, or within their own teams. Drawing on frameworks such as the Window of Tolerance, participants gain a clear, practical lens for understanding what’s really happening beneath the surface and what to do about it.
Learning Outcomes
The neurobiological basis of behavior
Understand how stress, threat, and safety signals shape emotional and behavioral responses in the workplace and why people act the way they do.
Neuroception in practice
Explore how people unconsciously read safety and danger in their interactions, and learn to apply this understanding in everyday professional relationships.
Working with shame
Recognise behaviours rooted in shame, including defensiveness, avoidance, and emotional withdrawal, and develop more effective ways to respond.
Regulation and grounding
Identify signs of nervous system dysregulation in yourself and others, and build a practical toolkit of regulation techniques to restore calm and maintain effectiveness.
Organizational culture and stress
Examine how workplace structures and norms can quietly generate stress and reactivity and what leaders and teams can do to shift those conditions.
Course Details
Delivery - Available in person or online.
Course Duration - Half-day or full-day formats available, with the flexibility to tailor content to your organization’s context and needs.
Prerequisites - No formal background required. An openness to reflection and learning is all you need.
Who should take this course? - No formal background required. Curiosity and a willingness to reflect are all you need.
Note
Training is a powerful way to build knowledge and skills. If you’re navigating a specific challenge within your organization, please consider whether consultancy or supervision may be a better fit.
Not sure which is right for you? Get in touch.
Delivery - In person or online
Course Duration - You can take the course for half a day or a full day. But the course can be changed to meet the demands of each business or organization.
Prerequisites - No formal experience is required. But you need to be willing to think about things and learn.
Who should take this course? - This is great for professionals who work in commercial, corporate, or human services settings who routinely deal with people who are under stress, manage complicated situations, or want to get better at being calm and successful when behaviors are tough.
Look back at the systems and culture at work, and consider how organizational structures and norms can cause stress, reactivity, or difficult behaviors within teams and with external stakeholders.
Use empathy, attunement, and clear limits to lower stress and make people feel comfortable physically and mentally.
Create long-lasting ways to manage your own behavior and health, knowing how to deal with difficult behaviors and come up with ways to keep your personal balance, vitality, and resilience at work.
Note
Training gives you knowledge and tools. For some workplace problems, consulting or monitoring may be a better way to get help.
Facilitator
Karin El-Monir has been a consultant, teacher, and psychotherapist for more than 20 years in the business and human services fields. When she's not racing around on three wheels or planning the next hair color scheme, she's really interested in applying systems thinking and neurobiology to solve the many problems people face.
