Course Description
This course aims to enhance understanding and knowledge to manage and redirect challenging behaviours effectively, set boundaries and build stronger relationships while maintaining the personal well-being of both the respondent and the person exhibiting such behaviours.
We will explore:
Understanding Challenging Behaviours in the context of neurobiology: Defines challenging behaviours, their types, potential causes, and their connection to the nervous system.
Skills for Effective Communication: Enhancing listening, empathy, negotiation, and problem-solving skills.
Techniques of observing, interpreting, and modifying challenging behaviours.
Crisis Management: Skills to handle emergencies and high-stress situations.
Cultivating Patience and Reflection: Building personal endurance for managing challenging situations.
Learning Outcomes
Upon completion of this course, participants will gain a comprehensive understanding of challenging behaviours, technique to deal with such behaviours efficiently. The learning will also emphasise self-care and wellbeing in the face of difficult encounters, thus making it a valuable instrument for anyone dealing with challenging behaviours.
Delivery
Course Duration
Prerequisites
Who is this course for?
In Person or Online
The course can be delivered in a half day or full day format. However, the course can be tailored to fit individual business’ or organisation’s needs and adjusted accordingly.
No prior formal experience is required. However, a genuine interest in effective leadership and a willingness to learn are essential prerequisites.
Professionals from diverse industries who are interested in effectively managing challenging behaviours in a professional or personal capacity.
Please Note: This course provides valuable information and strategies to manage challenging behaviours, but does not replace professional behavioural therapeutic or medical interventions. If individuals are dealing with severe and dangerous behaviours, it's essential to seek professional help immediately.
Karin El-Monir
Karin is a qualified consultant, educator, and psychotherapist with over 20 years experience in the business and human services sector. When she is not zipping around on 3 wheels or planning the next colour scheme for her hair, she is passionate about applying systems thinking and neurobiology to the manifold challenges of the human existence.